PRIVACY POLICY

Privacy Policy for iCare LAB

Effective Date: 31AUG2025

iCare LAB (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including class bookings, online purchases, and communications.

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1. Information We Collect

When you use our website, sign up for classes, or make a purchase, we may collect:

Personal Information: Name, email address, phone number, billing address.

Payment Information: Payment details processed securely through Stripe (we do not store full credit card information).

Usage Information: Information about how you interact with our website and services.

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2. How We Use Your Information

We use the information we collect to:

Process class registrations, purchases, and payments.

Communicate with you about your bookings, schedule updates, and promotional offers.

Improve our services and website experience.

Comply with legal obligations.

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3. Payment Processing with Stripe

All online payments are securely processed through Stripe, a third-party payment provider. Stripe may collect and process personal and payment information in accordance with their own Privacy Policy, available at https://stripe.com/privacy.

We do not store or have access to your complete payment card details.

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4. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary to:

Complete transactions (e.g., payment processing with Stripe).

Comply with legal or regulatory requirements.

Protect the rights, property, or safety of iCare LAB, our clients, or others.

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5. Data Security

We use reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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6. Your Choices

You may:

Opt out of promotional emails by following the unsubscribe instructions in our emails.

Request access, correction, or deletion of your personal information by contacting us at [insert your preferred contact email, e.g., hello@theicarelab.com].

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7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

iCare LAB, LLC

Email: hello@theicarelab.com

Phone: 302-231-5358